Privacy Policy

Pub Suite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our XML-to-PDF document editor and related services.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, and password when you register.
Payment Information: Billing details processed securely through our payment processor.
Content: Documents, XML files, fonts, and images you upload or create.
Communications: Information you provide when contacting support.

1.2 Information Collected Automatically

Usage Data: Features used, actions taken, and session information.
Device Information: Browser type, operating system, device identifiers, and IP address.
Cookies: Session cookies to maintain your login state and preferences.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze usage trends to improve the product
Detect, investigate, and prevent fraudulent transactions and abuse
Comply with legal obligations

We do not sell your personal information. We may share your information only in these circumstances:

Service Providers: With vendors who perform services on our behalf — payment processing, hosting, analytics.
Legal Requirements: When required by law or to respond to valid legal process.
Protection of Rights: To protect the rights, property, and safety of Pub Suite, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your personal data
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at the address in Section 11.

7. Region-Specific Provisions

European Economic Area (EEA), United Kingdom, and Switzerland

We process your personal data in accordance with the GDPR and applicable local laws.

Legal Bases for Processing:

Performance of a contract when providing our services
Legitimate interests in operating and improving our business
Compliance with legal obligations
Your consent where required

International Transfers: When transferring personal data outside the EEA/UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

United States — California (CCPA/CPRA)

California residents have additional rights under CCPA and CPRA:

Right to Know: Request information about personal information we have collected.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out: We do not sell personal information or share it for cross-context behavioural advertising.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

United States — Other States

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have rights to access, correct, delete, and port their personal data. We honour these rights as required by applicable state laws.

Canada (PIPEDA)

We comply with PIPEDA and applicable provincial privacy laws. You have the right to access your personal information, request corrections, and withdraw consent to its collection, use, or disclosure.

Australia

We handle your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Brazil (LGPD)

We process your personal data in accordance with the Lei Geral de Proteção de Dados (LGPD). Your rights include confirmation of processing, access, correction, anonymisation, portability, deletion, and the ability to revoke consent.

Japan (APPI)

We handle your personal information in accordance with the Act on the Protection of Personal Information (APPI). You have the right to request disclosure, correction, and cessation of use of your personal information.

South Korea (PIPA)

We process your personal information in accordance with the Personal Information Protection Act (PIPA). You have rights to access, correct, delete, and suspend processing of your personal information.

Other Jurisdictions

We are committed to complying with applicable data protection laws in all jurisdictions where we operate. Contact us if you have questions about how your local laws apply.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete it.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Pub Suite
Email: contact [at] pubsuite [dot] online